Tourist Limited Warranty (TLW) is for Sony Customers to have certain products covered by Sony's manufacturers warranty outside the country of purchase. Frank Overseas Warranty. Register a … In the unlikely event that a Sony product develops a fault within the warranty period, please check the contact details below. On-site Service/Pick up within 25km of Sony Authorised Service Centre. See Our Locations. All available information are provided. 2.6 To any failure, to the extent that the failure is not a failure of the product to perform in accordance with its specifications. For the avoidance of doubt, this clause does not restrict your rights to consequential losses under the Australian Consumer Law (Australian purchases) and the Consumer Guarantees Act 1993 (New Zealand purchases) that could have been expected to result from a product's failure. Sony Sites. Close. SONY DESIGN. Extended Two Year Limited Hardware Warranty If a two (2) year extended limited hardware warranty was purchased, your product will have the same coverage as the standard limited hardware warranty. The warranty may be on a separate card or as part of the Primary User Manual (usually the User's Guide or Operating Instructions). Support by Sony (Mobile App) Never miss an update again! Check warranty status online. Guarantee, extended warranty and more. 1.4 Products presented for repair may be replaced by refurbished products of the same type rather than being repaired. Website. Sony Sites. When you purchase a Sony product, you have the peace of mind in knowing that your product is covered by Sony's Standard Warranty. 1.1 The benefits given to you in Sony's Standard Warranty are in addition to other rights and remedies you have under law in relation to the products to which Sony's Standard Warranty relates. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality or fail to comply with another guarantee in the CGA and the failure does not amount to a failure of substantial character. Check out our blog post here for details on price, release date, and more. 2.8 To service of any product whilst it is outside Australia and New Zealand. The Sony Standard Warranty is provided by Sony Australia Limited (ABN 59 001 215 354), Level 3, 165 Walker Street, North Sydney 2060 (for Australian purchases) and Sony New Zealand Limited (C/N 533502), Level 1, 100 Ponsonby Road, Ponsonby, Auckland, New Zealand (for New Zealand purchases). Refer to the Manual-Specs-Warranty section of the Sony eSupport Web site for specific warranty information about your camera model. For Australia: www.sony.com.au/support or www.sony.com.au/contactus, For New Zealand: www.sony.co.nz/support or www.sony.co.nz/contactus. Sony Interactive Entertainment (SIE) provides a Limited Warranty for US and Canada PlayStation® brand systems, its first party peripherals, and first party format software titles. The Limited Extended warranty can be purchased within the expiry date of one year Sony initial standard Warranty. In New Zealand call toll free 0800 SONYNZ (0800 766969) and follow the prompts. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. If service is on-site or in-home pick-up service, Sony will contact you to make arrangements for on-site service or pick-up. Sony Australia has one of the worst customer support and online portal/website. We need the IMEI number to provide information, about network, country and warranty of your phone. If you bought an used phone, check if it is not blacklisted. Service Centres. Sony and the Environment How we’re reducing our eco-footprint through energy efficiency and recycling initiatives. 2.2 If the factory-applied serial number has been altered or removed from the product. Singapore Domestic Warranty For any products that have been purchased in Singapore and will be used in Singapore. Just submit your details, we will do Sony Warranty Check for you and update Tourist Limited Warranty 1.5 If the product presented for repair is capable of retaining user-generated data, you are advised that repair of the product may result in loss of the data. The Sony Standard Warranty is provided by Sony Australia Limited (ABN 59 001 215 354), Level 3, 165 Walker Street, North Sydney 2060 (for Australian purchases) and Sony New Zealand Limited (C/N 533502), Level 1, 100 Ponsonby Road, Ponsonby, Auckland, New Zealand (for … Limited Extended Warranty for a period of + two (2) years shall apply and extend warranty period from 1 year to 3 years from date of purchase. Sony® product warranty information, including what is covered by the warranty, is part of the documentation inside the box for each Sony product. Sony laptop online warranty check. To find the nearest Sony Authorised Service Centre, either contact Sony Australia on 1300 13 7669 or use the Service Centre Locator found in the support section at www.sony.com.au (Australia) or contact Sony New Zealand on 0800 766 969 or use the Service Centre Locator found in the support section at www.sony.co.nz (NZ). 2.1 If the product has not been installed, operated, maintained or used in accordance with the manufacturer's instructions or specifications provided with the product. Warranty Information. Sony PlayStation. 1.8 Sony will bear the expense of transport where transported by Sony or its Authorised representatives. Sony® product warranty information, including what is covered by the warranty, is part of the documentation inside the box for each Sony product. (d) Please note, you will need to submit proof of purchase (e.g. To receive the warranty services, the defective product, together with the TLW card and the Receipt and Invoice has to be delivered, by hand or sent by prepaid delivery service, to a Sony's Repair Facility, at your own risk and expense. View. The following statement only applies to Australian purchases: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. A place where you can find solutions and ask questions, Never miss an update again! ... PlayStation Warranty Coverage. For both Australia and New Zealand you can also visit the Sony support section located on our website, contact details listed below. LIMITED WARRANTY (U.S. Only) Sony Electronics Inc. (“Sony”) warrants this product against defects in material or workmanship for the time periods and as set forth below. Did not get any confirmation for 2 days. Contact Support. Playstation® Sony Professional ... Sony Mobile products: Check the User Guide of your device for more information about the warranty. Does anyone know if the Sony SLR cameras like the A350 comes with an international warranty or is it US only like Canons warranty. Domestic Warranty. REGISTER A NEW PRODUCT. Sony Promotions Discover the latest product offers and promotions from Sony in Singapore. It looks like JavaScript is disabled in your browser. The Sony professional products Standard Warranty is provided by Sony Australia Limited (ABN 59 001 215 354), Level 3, 165 Walker Street, North Sydney 2060 Australia (for Australian purchases) and Sony New Zealand Limited (C/N 533502), Level 1, 100 … For existing My Sony members, please log in to My Sony to register your products. Product support & customer relations. Community. Contact Form ... Get support from other Sony Companies. Thanks to our website you will check if your phone is not blacklisted in: UK, USA, Canada, Australia, Ireland, France, central Europe and many more. b) In Australia contact the Sony Call Centre on 1300 13 7669 to register your claim and provide the details to enable Sony to assess the claim. Community. 1.6 Included in the Standard Warranty for Australia & New Zealand is an on-site or in-home pick-up service for products indicated in the table below. To get the full experience on Sony.co.uk, please change your settings to allow JavaScript. Simply complete the information below * All fields are required. Sony Laptop authorized service centers list in Hyderabad Check list. See Our Locations. Sony Group Site. My Canon camera, purchased from the US, had a warranty card on which it was written in bold letter that it covered the US and Canada. This is a free service used for checking the status and year of your device. Close. Product Repair. Sony has a specific site for each country, which you can find by going to sony.net to find the registration site for your country. Sony currently stopped manufacturing VAIO laptops, hence Sony droped checking warranty status online. Note: The following terms and conditions relate to the warranty of Sony products (other than Sony professional products) purchased within Australia and New Zealand ONLY. When I checked with them on Saturday (2 days after ordering the TV)I was told it will be shipped on Monday and i'll get it Tuesday or Wednesday. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. To find your serial number, go to Settings > General > tap About > scroll down until you see Serial Number. The warranty period for a Sony camera begins on the date of purchase. SONY DESIGN. The length of the warranty depends on the model of camera. Find a Store Search. Close. You are entitled to a replacement or refund for a failure of substantial character and compensation for any other reasonably foreseeable loss or damage. Sony offers its 1 Year Manufacturing Warranty in India through its Authorized Service Partner Sony India. For service return to Authorised Service Centre. 1.3 To make a claim under the Standard Warranty you will need to: a) If you believe that your product requires warranty assistance please go to the Sony website for self-help guides and support. Refurbished parts may be used to repair the products. Sony Pictures The hub for your favourite movies and TV shows. 1.2 Subject to section 1.1 and the terms below, as your Standard Warranty Sony agrees to repair or replace at Sony's cost the Sony product, and any Sony accessory supplied with the product, purchased by you in Australia or New Zealand from a Sony Authorised Dealer when the product does not perform in accordance with the manufacturer's specifications during the Warranty Term specified for the product in the warranty 'Table 1', commencing from the date of purchase. The following terms and conditions relate to the warranty of Sony Professional products purchased in Australia and New Zealand. 2.5 To any third-party software or hardware not contained in the product as originally configured by the manufacturer. Playstation® Sony Professional ... Sony Mobile products: Check the User Guide of your device for more information about the warranty. If you would like to view or download a copy of the correct warranty card, please use the Manuals/Specs/Warranty link on this web site for your model. Find information and receive instant notifications about your product, Professional Products & SolutionsCorporateCareersContact Us, Terms & ConditionsPrivacy policyPrivacy Collection Notice. Find a Store. (Some warranty cards may incorrectly have stated that the period was limited to one-year.) Learn more Sony Digital Workshop A fun place to learn about your Sony products. 2.4 To damage arising during transportation, installation or while moving the product, or to any transportation costs of the product or any parts thereof to and from the owner, unless otherwise specified in these Warranty Terms. Website. Find a Store Search. To check the warranty status of your product, please register your products here. The repaired product may be returned by post (air/surface) upon your request and at your own risk and expense. Replacement of the product or a part does not extend or restart the Warranty Term. When you purchase a Sony product, you have the peace of mind in knowing that your product is covered by Sony's Standard Warranty. α Alpha Interchangeable Lens Cameras & Lenses. Guarantee, extended warranty and more. When you purchase a Sony product, you have the peace of mind in knowing that your product is covered by Sony's Standard Warranty. List of Sony offices in Asia Pacific region that provide after-sales service activities. Please turn it on so that you can experience the full capabilities of this site. bill of sale, invoice or purchase receipt) with your claim. Australia - Toll Free on 1300 13 7669 or www.sony.com.au/support or www.sony.com.au/contactus, New Zealand - Toll Free on 0800 766 969 or www.sony.co.nz/support or www.sony.co.nz/contactus, Be the first to hear about sales & offers, new arrivals, latest trends, events, brand news + more, For Service return to Sony Authorised Service Centre. Any other expense of claiming the warranty will be borne by you. 2.0 To the full extent permitted by law, but subject always to 1.1, the Standard Warranty will not apply: 3.0 To the full extent permitted by law but subject always to section 1.1: For further details or to find your nearest Sony Authorised Service Centre please contact: For Australia: www.sony.com.au/support or www.sony.com.au/contactus, For New Zealand: www.sony.co.nz/support or www.sony.co.nz/contactus. Sony Mobile. Find information on Tourist Limited Warranty. Sony apologizes for any confusion this mistake may have caused. When you purchase a Sony product, you have the peace of mind in knowing that your product is covered by Sony's Standard Warranty. Special Conditions apply under the Standard Warranty to some products as identified in Table 1. If you have bought an extended warranty from Sony and activated it with us, we will show the warranty end date based on your extended warranty. The warranty may be on a separate card or as part of the Primary User Manual (usually the User's Guide or Operating Instructions). Enter your IMEI number to check its status in the GSMA database. How To Do an Sony Warranty Check? 2.9 To any wear and tear including to projector lamp or optical block assembly if the product is used in commercial, industrial, educational or rental applications. Warranty coverage for used products is the same as for new products except the term coverage is for only six (6) months. Sony Group Site. 1.7 The product will be at the owner's risk whilst in transit to and from the Sony Authorised Service Centre, unless transported by Sony or its Authorised representatives. Are you buying a used phone? I ordered a Sony X9500H television on 29th Oct 2020 (paid 2800 for it). All you gotta do is make sure that the issue with your product is eligible for warranty … (Except where listed below). 3.1 Sony will not be liable for any loss, damage or alterations to (1) third party hardware or software; or (2) programs, data or information stored on any media or any part of the product, no matter how occurring; or (3) for any loss or damage arising from loss of use, loss of profits or revenue, or for any resulting indirect or consequential loss or damage. Repair information and service assistance. According to a report by the MensXP who got in touch with the Sony representatives, the scalper units of PS5 will not get India warranty. 1.9 Sony and its Authorised Service Centres may seek reimbursement of any costs incurred by them when the product is found to be in good working order. The following statement only applies to New Zealand purchases: Our goods come with guarantees that cannot be excluded under the Consumer Guarantees Act 1993 (CGA). Sony warrants that the Equipment shall be free from defects in materials or workmanship during the Warranty Period (defined below). Find information and receive instant notifications about your product The Sony Standard Warranty is provided by Sony Australia Limited (ABN 59 001 215 354), Level 3, 165 Walker Street, North Sydney 2060 (for Australian purchases) and Sony New Zealand Limited (C/N 533502), Level 1, 100 Ponsonby Road, Ponsonby Auckland New Zealand (for … For exclusive competitions, offers, events and more. Sony products come standard with either a 90 day or 1 year limited warranty, check your product's warranty card for details. Visit the Sony warranty check tool page on its official website, enter the serial number of your Sony device and click "Continue". Check blacklisted status. Find a Store. For warranty conditions for Sony product purchased outside of Australia and New Zealand, please refer to the terms and conditions that accompanied your product or refer to your place of purchase. Enjoy the benefits of buying direct from Sony. Warranty check. Sony Music Classic artists to today’s stars, local and global. Our Warranty Checker tool will look at different aspects of your product: a Sound bar HT-XF9000 is composed of SA-XF9000 and SA-WXF9000, which is a component of the sound system. Learn more All the information about our warranties. View. Still, you’re not able to find the device warranty? Protection Plus customers have enhanced service coverage, based on the type and term of additional protection purchased. 2.3 To damage, malfunction or failure resulting from alterations, accident, misuse, abuse, fire, liquid spillage, mis-adjustment of customer controls, use on an incorrect voltage, power surges and dips, thunderstorm activity, acts of God, voltage supply problems, tampering or unauthorised repairs by any persons, use of defective or incompatible accessories, the operation of a computer virus of any kind, exposure to abnormally corrosive conditions or entry by any insect, vermin or foreign object in the product. 2.7 To replacement or repair of any (1) consumables (including batteries), or (2) lost parts or accessories. (c) Provide or make the product available to Sony or a Sony Authorised Service Centre or as otherwise agreed with Sony. If you are required to return the product to a Sony Authorised Service Centre, Sony will provide details of the centre to you. 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