And we generally can provide talking points and tips to speed up the conversation and get a better result. The only way to speak with anyone is via a live chat that attempts to have you "donate" $1.00 just to use the live chat service… Best-in-class customer support. GetHuman-momoabdi's customer service issue with Gofundme.com from August 2019. You'll need to fill out the GoFundMe eligibility form to be considered for the grant. You can write an email, fill out a contact form on their website www.gofundme.com, or write a letter to GoFundMe, Inc, PO Box 1329, 855 Jefferson Ave, Redwood City, California, 94063, United States. Account management. We are not able to offer phone support and do not have a support phone number, but we’re ready to assist you through email and live chat. But we can help speed that up for you if you indicate what kind of problem you are having above. Chat with a Live Expert. Not only does Gofundme.com not have a live chat option, but they also don't have a phone number, which probably means that they don't have enough customer service staff to handle having live conversations with their customers. Gofundme was first mentioned on PissedConsumer on Sep 19, 2015 and since then this brand received 321 reviews.. Gofundme ranks 238 of 1872 in Financial Services category. … In the last 18 months, 70,602 customers have searched for Gofundme.com live chat-based customer service and we have had to tell them the disappointing news: they don't offer customer support though chat. Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. So the fundraiser went live, but I didn’t know my login was incorrect - and suddenly I had no access to my fundraiser. This makes it very easy and clear for me and the other people who want to know more. Include your GoFundMe Charity account email (and the URL of your campaign if you have one) in your message when you contact us, so we can look up your account right away. There’s no live chat option, nor is there any phone support. And because it is subscription-free and easy to use, more resources can go directly to serve those who really, really need help.” Take advantage of a $1 one-week trial membership and chat with an expert now. If you do not see the option to click “Chat Now”, please either email our team or check back after one hour to see if chat is available. Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! GetHuman and Gofundme.com have no relationship whatsoever. The overall rating of the company is 1.8 and consumers are mostly dissatisfied.. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. But companies including the secure sign-on tool Okta and the customer service company Zendesk also dropped the social network favored by … Enjoy a $1 one-week trial membership and chat with a live expert now. There is nobody to speak with directly at GoFundMe. This will kick-start a review by our Trust and Safety team. Welcome! The customer service rep on their "chat feature" talked me through the process and helped me to be successful in less than ten minutes. Their customer service is top-notch. When I try to share I am told there is no campaign for my brother, but there is. Best-in-class customer support. If you’re writing to us regarding a fraudulent fundraiser, we recommend that you report it instead. Start a crowdfunding campaign on the site with over $10 Billion Raised. Chat with a Live Expert. Help with my Gofundme.com issue. Take advantage of a $1 one-week trial membership and chat with an expert now. Our team is here to help you! GoFundMe also offers a Help Center for support along with a contact form for questions. If you do not see the option to click “Chat Now”, please either email our team or check back after one hour to see if chat is available. Rating: GoodGoFundMe doesn’t list a phone number to call for immediate support, but it does provide a contact form for getting in touch with customer service. Take advantage of a $1 one-week trial membership and chat with an expert now. I don’t see the withdraw icon and I can transfer the money to my bank account I followe... Csn you please change my website link for a new one with the same story and money raise... A withdrawal occurred without my initiation!! Not only does Gofundme.com not have a live chat option, but they also don't have a phone number, which probably means that they don't have enough customer service staff to handle having live conversations with their customers. What Countries are Supported on GoFundMe? When I set up the GoFundMe fundraiser I was distraught and tired from lack of sleep for several days. Please keep the following in mind when contacting our team: You will know that chat is available at the time you’re contacting us if you see both of the options shown above. ... She has Diffuse Anoxic Traumatic Brain Injury and will have to live with that for the rest of her life. My co worker set up go fund me for my husband Sean Shimohara. Since Gofundme.com does not have a customer service phone number, and because they also don't have live chat as an option, you probably are going to have to end up filling out a form and then conversing with Gofundme.com over email or a slower medium. Contact Gofundme customer service. *I donated $** to Marilyn Blackwood... How can I get my money on my cash app card ive been waitting and waitting still nothing. You would be hard-pressed to find a customer support team that rivals GoFundMe’s crew. You will need to make sure that you use a phone number in the same country that you created the fundraiser in. Getting started. Everything you need to run your campaign and make changes to your account. You can help. Ever since I started my campaign, GoFundMe customer service has been there to guide me through the process of creating my campaign. - Keywords: "How do I close my GoFundMe fundraiser?" Sign into your GoFundMe account to start a new fundraiser or manage an existing fundraiser to add photos, post update messages, send thank you notes and more. Contact our Customer Happiness team for 24/7 expert help. The only way to speak with anyone is via a live chat that attempts to have you "donate" $1.00 just to use the live chat service. First: share to improve GetHuman3395108's odds ... we partner with a US-based company with live tech support experts available 24/7. Verifying your phone number before you withdraw allows an extra layer of protection whenever you are managing your funds. Recent recommendations regarding this business are as follows: "Don't give up, just keep trying", … I got a receipt from Pay... My campaign will not show up when I try to share. Publish your site to make the changes live to everyone else. Please let us know so we can keep sharing the best possible information with other customers. There is nobody to speak with directly at GoFundMe. There is only 1 way to get customer help from them. GoFundMe: The most trusted online fundraising platform. Help with my Gofundme.com issue. "How can I remove my name from my donation?" - Keywords. The reason why most customers are looking to chat with Gofundme.com is because they have Recover Account, Missing Payment, Campaign Problem, Withdrawal Trouble, Reset Password and other customer service issues, but they then usually end up using other tools or information that GetHuman provides to actually resolve the problem. A Very Satisfied Customer Hello. You will be prompted to answer a few questions about your inquiry, and these will help us to get a better understanding of your situation. Click here if you're looking for a GoFundMe fundraiser. Account Learn how to get started on your fundraising journey here. This will kick-start a review by our Trust and Safety team. Doing so will cause your fundraiser to be reviewed by our team, resulting in additional delays for the fundraiser. The more withdrawals that occur the more... Hi, I created a fundraiser and donated $*** to the fundraiser. Our team is here to help you! GetHuman can then route you to the best web information for your specific problem. Or is any of the information above inaccurate? Read our guarantee! This estimate is based upon 2 GoFundMe Customer Support salary report(s) provided by employees or estimated based upon statistical methods. We are not able to offer phone support and do not have a support phone number, but we’re ready to assist you through email and live chat.For all you need to know about connecting with our live support team, check out this quick video, and article below: The option to contact our team is located at the bottom of each Help Center article. Please keep in mind, the GoFundMe Help Center is filled with several articles that may have the answer you are looking for. Once they become available, all verified donations held within the GoFundMe will be automatically sent at the frequency that you choose: daily, weekly, or monthly (note, some accounts created on or after May 29th, 2020 may only have the daily setting), as long as the withdrawals have been set up and verified. Don't worry about writing too much! As always, GetHuman can still help you fix your issue using our tools that guide you through just about any Gofundme.com problem you encounter with best techniques and tools that save you time. #1 Fundraising platform More people start fundraisers on GoFundMe than on any other platform. While Gofundme.com does not offer live chat, they also do not have a phone number to call. Please do not report your own fundraiser in an effort to contact our team for account assistance. Customer Support salaries at GoFundMe can range from $42,751-$57,210. Unfortunately, Gofundme.com does not offer live chat as a channel for customer service at this time. Then, you’ll be able to write your message to our team and ask us your question. Unexpected Refund From GoFundMe. With live chat and 24/7 help via email, the Customer Happiness team will make sure you’re in good hands any time you contact them. I accidentally missed a letter in my email and I didn’t even notice. Easy social sharing You would be hard-pressed to find a customer support team that rivals GoFundMe’s crew. First: share to improve GetHuman-momoabdi's odds ... we partner with a US-based company with live tech support experts available 24/7. Says it doesn’t exist. Before contacting our team, please use the search bar at the top of the page and search for keywords that are related to your question. Chat with a Live Expert GetHuman always knows the way to live chat with a company like Gofundme.com when it's available. I needed to know the exact amounts of fees taken by Gofundme and they were able to break it down for me very quickly in a chat session which I later received in writing. Important: Please do not report your own fundraiser in an effort to contact our team for account assistance. I was overcharged on my credit card for a donation. Sharing is what powers GetHuman's free customer service contact information and tools. If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Doing so will cause your fundraiser to be reviewed by our team, resulting in additional delays for the fundraiser. Learn more about reporting a fundraiser here. GoFundMe touts its five-minute support guarantee — they promise to respond to your queries within five minutes, which is a faster response time than many rivals provide. Through customer service a fundraiser and donated $ * * * to the fundraiser a review by our team resulting! 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