Read user-written reviews of Fujitsu heat pumps. Fujitsu single zone mini-splits offer more efficiency then multi-zone units. Spent 18000$ 5 years ago and spent the last 3 years getting service call after service call with no AC working. Toggle Subnav Heating and Cooling. Using the wood stove would not damage the system, it would only come on when the temperature dropped below the heat setting. Trust me buy Mitsubishi. Posted on 4/1/2020. Fujitsu service said I could not have done the damages without access to the hoses and I would not have known about the other filter unless I was an installer. Get a Fujitsu quad zone mini-split at … Got a fujitsu siemens lifebook for three yers now. Oct 2016 I called and reported that the one unit wasn't putting out heat and the HVAC company who installed it came out and said he'd look for a leak. I would think they would have to diagnose it. If your supplier or contractor offers or recommends a Fujitsu Mini Split system you should RUN THE OTHER WAY FAST! The gas furnaces all have good to great AFUE ratings, many come with enhanced dehumidification options and comparable models from competitor brands tend to retail for a few hundred dollars more, so they also offer good value for money. Although I made repeated attempts, starting in June 2011, to contact the company for help, and furnished our telephone numbers, mailing address, and email address, Fujitsu never responded in any way... until I went online and started filing complaints. But we believe any reputable company should be willing to work with its customers to repair problems that are obviously only repairable by the company itself (by interpreting the error codes they built into the unit). ... See ratings and reviews for the best in furnaces, air conditioners, heat pumps, boilers and more. Jan 21 HVAC company came out again and talked to 3 different representatives and Fujitsu said they would settle with replacing 1 of the 4 motherboards and the compressor. I contacted Fujitsu service center with the list from the Contractor for the repairs in May 2012. Take for example the Bosch Climate 5000 Ductless System. While many other HVAC manufacturers have moved production outside of the United States, Goodman invested $400M in a new state-of- the-art manufacturing … If you buy a Fujitsu unit and have trouble with it, don't expect any help from the company. The unit worked fine for two and a half years, then started working intermittently and flashing an error code that our local Fujitsu dealer never could figure out. Primary Menu. Although the warranty that came with it has not fully expired (the compressor was warranted for five years), we are not demanding a free replacement unit. The service call was over $600 dollars. Great models for small houses or offices. March 2017 He came out to check for a leak and didn't find anything. But until then, take this as a warning. In fact, it will cost us money just to remove it. I wanted to have a hard drive big enough to put some movies on so I wouldn't get too bored over there. He worked on the system several days and couldn't get it to work. He talked with Fujitsu to see if they would help with the cost of fixing the system so it would work. Oh and all the original installers are all certified by Fujitsu for training. I also ruined the system by having the wood stove burning while the unit was on heat. FYI: The original Contractor is still listed as a Certified installer on Fujitsu's website. Fujitsu Limited (富士通株式会社, Fujitsū Kabushiki-gaisha) is a Japanese multinational information technology equipment and services company headquartered in Tokyo. Fujitsu customer service is a pathetic joke. At first it ran great, although we didn't use it often. These models offer the ability to operate one or all zones at any time. Goodman is investing in quality and in the U.S.A. Goodman’s parent company has invested in quality and in the U.S.A. If you do not need the efficiency provided by a 90 percent or higher AFUE furnace, than the GMVC8 is a good option. I reformatted the hard drive several times and always got the blue screen of death. Jan 07, 2019 second HVAC company came out and said the entire unit was fried and needed to be replaced. Great for single rooms that need special temperature control. Read real customer ratings and reviews or write your own. NEW JERSEY -- January 2010 I paid $13K to have a ductless system installed in my 100 year old home. WEST FAIRFIELD, NEW JERSEY -- We had 2 outdoor and 5 indoor units installed Oct 2015. They are very easy to install and operate quietly. 5 reviews for Air-Temp, rated 1.00 stars. June 2018 we had problems with the AC not cooling. The 25 years old furnace had reached the end of its life. Buy a Fujitsu mini-split at an unbeatable price today. HAWAII -- Don't waste your time and money. It's installed so far from the weather head and electrical panel - it is in the area I want a bump-out. Nearly all of them have had at least 2 service calls for the A1 error, some with 6 and 3 of them have had 8 service calls in a 2 year period. I now have a $15,000 chunk of crappy looking useless ** hanging from my house that I'm still paying for. LAS VEGAS, NEVADA -- I bought a brand new 100 GB hard drive for my Fujitsu Laptop. Heat pumps, air conditioners, and gas furnaces are all available HVAC units from this brand. But that’s for any system so I wouldn’t blame Fujitsu for that. Your advocate for consumer empowerment. Nearly a month later he called again to say our unit had been fixed by Fujitsu and was on its way back to Rhode Island. In case you haven’t figured it out from reading our articles, we typically prefer the lesser-known companies because they offer the same technology and internal components as the name brand units, at a fraction of the price – a recipe for good value to our clients. In 2018, it was the world's fourth-largest IT services provider measured by global IT services revenue (after IBM, Accenture and AWS). I also want to thank this website for the valuable service it performs in helping folks like me who are struggling to get a defective consumer product fixed. With almost half of its models qualifying for Energy Star certification, Lennox offers a nice selection of energy-efficient gas furnaces. Heat pumps, air conditioners, and gas furnaces are all available HVAC units from this brand. Furnaces. DO NOT INSTALL FUJITSU!!! Again he checked for a leak and didn't find anything but replaced the fan. Find out which Fujitsu models made the grade before checking out. Fujitsu heat pumps offer an excellent alternative to central heat pump systems. 0 - Collapse - Fujitsu Siemens lifebook by FL1P3K Aug 6, 2005 1:18AM PDT. Have technician come out and they would talk. Poor product. Any type of heater, whether it is a gas furnace or an oil furnace, is measured using a rating called Annual Fuel Utilization Efficiency (AFUE). Because of the dogs, cats & birds I wasn't cleaning the filters as often as I should. We are still hoping to hear from Fujitsu and get our expensive air conditioner/heating unit fixed. Way back in 1936, long before Fujitsu began manufacturing mini split air conditioners they got their start with making radios for the Japanese market. Fujitsu suggested I contact another certified installer. According to their paperwork the units are covered under warranty for 7 years parts and 10 years for the compressor. These exceptional furnaces represent the leading edge in energy efficient products this year. We've used it a number of times since then, and the heating function works great, just as it did when we first got it. 1. Here are the most and least reliable gas furnace brands. Help was slow in coming, but finally on Sept. 20 I received a telephone call from the Rhode Island Fujitsu distributor saying he had been contacted by Fujitsu about the problem. Offering 11 different models and a BTU/h range of 9,000 to 48,000 we have the model you need. All models run so quiet you won't know they're there. The ENERGY STAR Most Efficient 2020 designation recognizes the most efficient products among those that are ENERGY STAR certified. "Fujitsu's long term goal is to develop information technology (IT) that enables a more prosperous society and contributes to achieving the targets set out within the UN Sustainable Business Goals. Trane makes a complete lineup of good/better/best residential units and has a large commercial HVAC business too. Please also be advised Fujitsu kindly gave an extra 8 weeks to lodge the claim after the promotion had closed for purchases, or to advise of any issues with doing so. I did not expect this to be a big deal as I knew it would need to be serviced by Fujitsu. All three of the Fujitsu models are the clear winners here, having nearly 2500 more BTU’s than the next runner-up.What this means is that the extra heating potential could be used to provide extra warmth for cooler areas of your home, such as a basement. I didn't clean the filters often enough and I had damaged another filter that the homeowner can't reach or clean in the system. I was being activated by Pres. Air Conditioners. FAIRFIELD, NEW JERSEY -- We installed 1 Fujitsu Mini split System in 2015 AOU18RLFC / ARUA8RLF as a test and then added 20 more in 2016. The neighbors asked when the Contractor was going to finish. When called back the office was closed. We've had problems since day 1 with one of the outdoor units, which now does not work at all. As the owner of a small company, I buy several computers every year and have never felt this way. Amana gas furnaces are actually owned by another one of the best brands on this list, Goodman Global, any product from either brand are always known for great quality and very reliable. January 2012 the system quit working again. FAIRFIELD, NEW JERSEY -- Here's our experience after my wife and I purchased a Fujitsu mini-split (combination air conditioning and heating unit, #23RLQ) from an authorized Fujitsu dealer in 2008. Bush to go to Kuwait for this whole war on Terror. MEMPHIS, TENNESSEE -- Customer service is a joke. The installation looked bad. I said no, I wanted a new unit. Learn from our guides, articles, and expert reviews. FAIRFIELD, NEW JERSEY -- In August 2011, I filed a complaint about a Fujitsu mini-split combination air conditioning and heating unit, #23RLQ, that my wife and I had purchased in 2008. I should point out that we did not make any unreasonable demands upon Fujitsu. Six other brands earn Very Good ratings including American Standard, Bryant, Carrier, Rheem, Rudd, and Trane. It's too late to return it, so now I feel like a hostage. The response has been a resounding silence. They were definitely installed by a different installation company. In November 2010, it started working intermittently and flashed an error code. However labor costs can still be extremely high. Rheem and Fujitsu plan to showcase some of these products at the 2017 AHR Expo, which takes place Jan. 30 through Feb. 1, at the Las Vegas Convention Center. The companies expect to begin introducing new products in early 2017. Despite numerous repair attempts by a technician from an authorized Fujitsu repair facility, it stopped working altogether in the spring of 2011. Nov 2019 no heat out of the one unit that the fan was placed in. Horrible Customer Service Does Not Honor Warranty, Fujitsu Does Not Even Acknowledge Complaints. I have had my new Fujitsu Tablet PC for about 32 days now, and just had my first experience with Fujitsu customer service. I have heard their reputation on warranty work before, but did not believe it. Fujitsu General promotes on its website a green procurement policy that it says helps the company to ensure that its products have “the least harmful impact on the global environment.” This policy requires that components come from suppliers who are proactive in their own environmental policies and use no harmful substances in the production of their goods. I contacted another installer and he came to the house and checked the system while talking to Fujitsu service center. Compare our Fujitsu ratings. good luck. I used the wood stove & milk-house heaters for the rest of the winter. Although we furnished our telephone numbers, mailing address, and email address, Fujitsu has not used any of them to even acknowledge our letters. So it was owner's fault that the unit quit and I had to pay the bill. There were black hoses running all over the outside of the house and instead of raising the value of the home it dropped it several thousand. Energy-efficient furnaces like Ruud’s full line of state-of-the-art models significantly reduce this loss with a blanket of insulation that lines the inside of the cabinet walls. The Contractor was on Fujitsu site as a certified installer. Fujitsu General is one of Australia’s most awarded consumer electronics brands and has a long history of innovation in its fields. Fujitsu is a large Japanese conglomerate. Since then we have tried to contact Fujitsu twice, first on June 7, 2011, by mailing and emailing a letter to its customer service department, and then on June 25 by writing directly to the president of the company. It is one of the best 80 percent AFUE gas furnaces that Goodman offers. HA! Was told the motherboard was fried. As you note, Fujitsu has lengthened their warranty, which is a good thing. Unit tripped the breaker. Within 3 months the hard drive crashed. Rheem innovation puts its top furnaces at the head of the class for efficiency and quiet operation. The maximum heating output is indicated by this value, which is always higher than the cooling potential of any given unit. Jan 16, 2019 I called Fujitsu and after several hours of getting passed around talked to a technician who said since the fan motor blew it might have damaged the IPM (???). This area is loaded with valuable information such as rebates, case studies, videos, news, press releases, an efficiency calculator and an easy way to locate your local Fujitsu General contractor. Goodman Furnaces. 20% of the 90+K install price has already been spent repairing these junk mini split systems. If it doesn't look perfect they say it won't pass their visual test to see if it is faulty. I now regret that I bought from Fujitsu and am dreading the thought of being at their mercy for the next three years. Rheem will exhibit in booth C1336 and Fujitsu will exhibit in booth N10113. Now have to replace the whole system. They would not. He also noticed that the fan stopped working. I really wish I had stayed with Dell and Toshiba, etc. The owner of the company agreed it looked bad and covered part of the hoses with some gutter looking material. Fujitsu said no that's not their policy to replace the entire unit, which I might add is completely dead. And finally, after several more telephone calls and emails, on Nov. 30, a local Fujitsu installer accompanied by a manufacturer's representative showed up and installed the repaired unit. The units are 4 years old. HVAC company advised me it would not be in our the best interest because there are 4 boards and several other things wrong with the unit and he recommended replacing the entire outdoor unit. Every FUJITSU notebook delivers highest reliability, driven by a unique combination of German precision engineering and Japanese quality, supported by 30 years of experience. Goodman offers a wide range of quality and energy-efficient heating systems. If you can't have a system installed correctly by a listed contractor you only have one choice.... use Mitsubishi! Furnaces and Annual Fuel Utilization Efficiency (AFUE) Before you tackle the heat pump vs furnace question, you first need to know how to compare the two. 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