You can still use this service when you are overseas. You should then compare the outstanding handling fee and early repayment fee and consider carefully before making a decision of repaying early or not. The record will also be shown subsequently in Mobile Banking App, PIB, e-statement and paper statement. Yes, additional cardholders can apply for Apple Pay using their additional cards. Credit card fee structures can get fiddly, so the APR’s designed to benchmark the yearly cost to borrow, with a view to helping consumers compare cards against each other. Alternatively, you can use Samsung’s Find My Mobile service to Lock Samsung Pay (remotely disable) or to Wipe Samsung Pay (remove all the payment cards registered onto your device). In addition, if you are the primary cardholder, our right will extend to the outstanding balance on the Card Account of any Additional Cardholder. Where can I upload documents for a loan application? What is the maximum number of documents I can upload each time? Can I keep using Google Pay if I cancel my linked HSBC plastic card? You can set up Find My Mobile service by going to Settings> Security> Find My Mobile> Remote Controls. You should report the loss to your mobile service provider immediately and request the service provider to suspend your mobile telecommunication service. Express Banking Channels FX Fund Transfer fees charged in foreign currency (TL equivalent).One Time Password SMSs sent for HSBC Bank Retail Internet Banking log ons are free of charge. No. © Copyright. Does that mean I need to register twice? Can I use my credit card in Hong Kong? Samsung Pay works with Galaxy Note8, Galaxy S8+, Galaxy S8, Galaxy S7 edge, Galaxy S7, Galaxy S6 edge+, Galaxy Note5, Galaxy C9 Pro, Galaxy C7 Pro, Galaxy C5 Pro, Gear S3 and Gear Sport. With the above, you can proceed to add a card to Apple Pay to enjoy the fast, easy and private way to pay. There is no additional service fee if you apply for the HSBC Premier credit card. You may arrange the payment via the following channels/ methods/ payment time. Your new password will only work for eStatements issued after you changed your password. How do I set my HSBC credit card as the default card for Samsung Pay? ** Assume repayment is made on or before the payment due date of each statement month. For transactions that cannot be accepted by Samsung Pay, please use your HSBC plastic card. If you change my device to a new model, you will need to add your card(s) to Google Pay app again. HSBC Jade and HSBC Premier customers can call 2233 3033 and 2233 3322 respectively. What are the system requirements for the Online Document Submission Service? The verification code is a 6- digit numeric password and it will be sent to your registered mobile phone number. Wells Fargo: With the exception of a single premium travel card, Wells Fargo also charges the typical 3% foreign transaction fee as most other card issuers. If your card comes with contactless payment function, you only need to agree to the credit card terms and conditions and activate your card so as to use contactless payment function. Once we receive your application and supporting documents, we'll process your application within six working days. Scan your HSBC credit card information, or enter the details manually. If you fail to enter the verification code or the verification code is expired, please contact us on 2233 3000. If prompted, please follow on-screen instruction to receive and enter the verification code. 2nd Step : Please select the Credit Card Payments Menu. You can also make in-app purchases in app where Apple Pay is provided as a payment option. Firefox: The name of the company will be highlighted in green inside the URL address bar. Contactless payment is easy and convenient to use. Call us as soon as you notice the problem and we'll investigate. Free. Issued by HSBC Bank Bermuda Limited, of 37 Front Street, Hamilton Bermuda, which is licensed to conduct Banking and Investment Business by the Bermuda Monetary Authority. 4) Set “Hong Kong” as Region in your Apple device. You can request a minimum of HKD2,000 and a maximum equal to 100% of your unused credit limit on your designated HSBC credit card account. "Discover" displays all the latest offers and promotions of HSBC credit cards as well as offers and promotions exclusive to Reward+. of ₹400 and max. See Summary of Terms for details. If you mistyped the HKID or passport number, please resubmit the document once again with the correct HKID and passport number. Contactless payment transaction limit is set by the merchant. Apple Pay is one of the Mobile Payments solutions available to HSBC personal card cardholders. Will interest be charged on my Spending Instalment Plan? You might also consider removing all your data (including Google Pay’s payment information) by factory reset or suspending your cards by Android Device Manager (https://www.google.com/android/devicemanager). *** Include the outstanding balance of HKD20,000 and the total finance charge which is accrued daily and calculated at an interest rate of 2.625% per month (equivalent to an annualised percentage rate of 36.43% on purchase and 37.75% on cash advance) on the outstanding balance until it is fully paid. The Monthly Instalment Amount is calculated by dividing the aggregate of the Loan and all the handling fees by the relevant number of instalments. An Overdraft Transaction Fee of either $10 or 5%, whichever is greater, will apply on the overdraft amount, if applicable. This is on top of the 1% charged by Visa/Mastercard, so your total transaction cost will be 2.8%. You must have the below to use Samsung Pay: 1) You must have an eligible Samsung device: Galaxy Note8, Galaxy S8+, Galaxy S8, Galaxy S7 edge, Galaxy S7, Galaxy S6 edge+, Galaxy Note5, Galaxy C9 Pro, Galaxy C7 Pro, Galaxy C5 Pro, Gear S3 and Gear Sport. No. In most circumstances you do not need internet connection to transact using Google Pay. 3) Use the one-time verification code for authentication and your HSBC card is ready to use with Google Pay. 0.125% on each transaction (min $1.25) Premier. You can call us on 2233 3000 to report loss of your device. Alternatively, you can find, lock, or erase your device using Android Device Manager. Each application must be at least HKD1,000. Transactions via Samsung Pay will be marked with “SAMSUNG PAY” under the transaction details. For example: Credit cards under your name: Card 1: HSBC Visa Signature primary card            50 RC Card 2: HSBC Visa Signature primary PLC             20 RC Additional cards issued by you: Card 3: HSBC Visa Signature additional card         15 RC Card 4: HSBC Visa Signature additional PLC          10 RC Total RC available for your use:                               95 RC. By creating a unique virtual account number for your payment information, your name and full card details are never shown in the app and never shared with the store. The service helps make applications easier by allowing you to submit your supporting documents 24 hours a day, 7 days a week through the website or Personal Internet Banking. If you are HSBC Internet Banking users, you can view the eStatement via online. Which devices are compatible with Samsung Pay? The HSBC Everyday Global Account was awarded the Canstar 5-Star Rating for Outstanding Value – Travel Debit Card in September 2018/2019/2020 and Outstanding Value – Transaction Account April/Oct 2020, the Finder Award for 'Best Transaction Account' September 2020 and the Canstar Bank of the Year - Everyday Banking 2020 award. No. Beware of computer viruses: Your mobile phone is an important device to receive transaction notification or Verification Code from the bank during online banking or online purchase with your cards. It will not affect the application process if you mistyped the application reference number. 6. You should install and update your security software promptly, download and upgrade your Apps from official App stores or reliable sources only. "Amount due" is the net amount you need to pay before the due date in order to fully settle your current statement. Can you send my eStatements to a different email address? Download the latest Bank Tariff guide to see current fees and charges for credit cards. If you have any difficulty in repaying any amount outstanding under the Spending Instalment Plan, you should notify us as soon as possible. Log on to Personal Internet Banking to tell us your new email address and any other updated personal information. You can use Apple Pay in stores with Visa payWave, MasterCard contactless or UnionPay QuickPass payment terminals. You might also consider removing all your cards by selecting “Remove Card” after tapping the “i” button in the bottom right corner or go to Settings > Wallet & Apple Pay, tap the card that you want to remove, then tap “Remove Card”. HSBC Jade and HSBC Premier customers can call 2233 3033 and 2233 3322 respectively. ... HSBC HK Easy Invest FlexInvest FX. The Verified by Visa or Mastercard SecureCode service using password or personal information to authenticate will discontinue after the Verification Code for Online Transaction Service is launched. Fees and charges for HSBC Banking and Wealth Management customers Find the latest fees and charges for bank accounts, deposit and payment services, overdrafts, mortgage and general banking services – such as copies of documents and safety deposit boxes. If cardholders wish to pay in his/ her preferred currency other than the local currency, Dynamic currency conversion (DCC) will be charged in addition to the foreign transaction fee. The digital card is stored and protected in Secure Environment using Samsung Knox technology. Google Pay can only work on device which is not rooted. After you have registered an offer with any one of your cards, all other cards (primary and additional) issued by you will be automatically registered with the offer, so you don't need to register again. Can additional cardholders apply for Google Pay? The foreign currency transaction fee applicable to HK dollar personal credit cards and US$ Visa Gold Card is inclusive of the transaction fee of 1% charged to us by Visa/MasterCard Worldwide. Do I need to connect to internet when I am using Google Pay? With the Magnetic Secure Transmission (MST) technology, merchant that does not equipped with contactless card terminal can still accept Samsung Pay. Improve cash flows and manage working capital with HSBC’s commercial credit card solutions. No - there is no supporting documentation are required for your application. I find this kind of ridiculous as we are in 2019 and this really shouldn't be a thing anymore. Verify your mobile card by using the one-time verification code or calling our contact center. Connect your paired phone to Gear via Bluetooth if it is not already connected. Please also refer to Questions "Are there any service charges for using the Verification Code for Online Transaction Service" and "Can I receive a verification code when I am overseas" if you are using a Mainland China or overseas number. Interest rates are valid at … Example 1 - full offset (no RC round down) - Transaction amount: HK$50.4 - Promotional Redemption rate: 1RC = HK$1.2 - RewardCash required for full offset: 42RC - HKD equivalent using promotional redemption rate: HK$1.2 x42RC=HK$50.4 - Outstanding amount after offset: HK$50.4 - HK$50.4=HK$0   Example 2 - full offset (after RC round down) - Transaction amount: HK$20 - Redemption rate: 1RC = HK$1.2 - RewardCash required for full offset: 16.67RC - RewardCash used: 16RC  (round down from 16.67RC) - HKD equivalent using promotional redemption rate: HK$1.2x16RC=HK$19.2 - Outstanding amount after offset: HK$20 - HK$19.2=HK$0.8 Example 3 - partial offset (RC balance = 11) - Transaction amount: HK$20 - Redemption rate: 1RC = HK$1.2 - RewardCash available for partial offset: 11RC -  HKD equivalent using promotional redemption rate: HK$1.2 x 11RC =HK$13.2 - Outstanding amount after offset: HK$20 - HK$13.2=HK$6.8. Is a verification code a 6- digit numeric password or a password with a combination of letters and numbers? HSCB is raising foreign currency transaction fees from 1 November With effect from 1 November 2018, HSBC will be increasing its foreign currency transaction fee from 1.5% to 1.8%. Which devices are compatible with Apple Pay? An Overdraft Transaction Fee of either $10 or 5%, whichever is greater, will apply on the overdraft amount, if applicable. UnionPay Dual Currency Diamond Card and UnionPay Dual Currency Credit Card. Please ensure that you remove your card(s) from any device before selling, exchanging, or disposing of them. Additionally, details of your registered promotions will also be saved in the "Registered" section under "Favourites". Such transaction fee is waived for transactions effected in Macau Pataca and made with HSBC Pulse UnionPay Dual Currency Diamond Card. We will waive the joining fee for any private label cards. Launch the Samsung Pay App. Despite no interest being charged, there is personalised monthly handling fee for Spending Instalment Plan. I received a notification about contactless payment function. Late charges We'll charge this fee to your credit card account if we do not receive the minimum payment due on or before the payment due date. Which HSBC credit card can I use to apply for Apple Pay? What is contactless payment function (Visa payWave / MasterCard contactless / UnionPay QuickPass)? See Summary of Terms for details. With the above, you can proceed to add a card to Google Pay app to enjoy simple and secure way to pay. To redeem RewardCash, go to Personal Internet Banking. Although you cannot use "Pay with RC" on Reward+, you can still use your RewardCash via all other channels. For details please visit https://findmymobile.samsung.com. Where can I view my "Pay with RC" payment records? You can remove your card by selecting "Remove Card" after you tap onto the card. Secure systems and software: Use the latest versions of operating system, Internet banking App and web browser. Please swipe left or right to select your HSBC credit card for payment. Yes, you can use this service to submit the supporting document(s) even if you have applied for a credit card or personal loan through an HSBC branch or call centre. HSBC personal credit cards cardholders are eligible to participate in the RewardCash Programmes. When I am adding my card, I have been prompted for a verification code via SMS. Only purchases which are made in HKD or converted into HKD when posted can be offset by using the "Pay with RC" function. When you make an online transaction with your HSBC Visa / MasterCard Credit Card at an online merchant participating in Verified by Visa or Mastercard SecureCode, you will receive a 6- digit verification code through SMS to your registered mobile phone number. I have previously registered an offer via another channel but I don't see the record in the "Registered" section under "Favourites". An application reference number will be displayed after you have submitted your application online. How to identify if your HSBC credit card has contactless payment function? No. Please ensure that you remove your card(s) from any device before selling, exchanging, or disposing of them. The file size must not exceed 2MB for each file. Can additional cardholders apply for Samsung Pay? You do not need internet access to make purchases on Apple Pay. Please refer to RewardCash related webpages for the latest information. I am an additional cardholder. Please call us on 2233 3000 immediately to report loss. We are entitled to transfer or set off any money standing to the credit of any other account which you maintain with us in or towards settlement of your liability to us. How would the Bank charge me? This is to ensure that in case your credit card information is pilfered illegally, any unauthorised parties will not be able to receive your OTP to use your credit card for any transactions. To ensure each payment is authorised by you, you need to authenticate every payment with your Iris, Fingerprint or a Samsung Pay specific PIN. For US dollar or Dual Currency Credit Card Renminbi sub-accounts, you'll need to spend US$30 or RMB250 respectively to earn $1 RewardCash. The Bank will also debit to the Hong Kong dollar sub-account a fee of 1% of the card transaction charged by the Bank. You can still upload the document if you forgot the application number. Yes, you will earn $1 RewardCash for every HKD250 paid towards your bills online (except bill payment to Inland Revenue Department)using the following cards: With effect from 1 November 2016, RewardCash will be awarded only for the first HKD10,000 eligible online bill payments made using an eligible credit card in each monthly statement cycle. A valid mobile phone number for receiving SMS with Verification Code includes local, Mainland China or overseas numbers. Depending on the model of your device, you may be able to turn off the NFC function when you are not using the Mobile Credit Card. If the offset is posted after the statement date, it will be shown in your next month’s statement instead of this month’s statement. 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